Abdeen Electronics

Trusted quality, everyday value

Abdeen Electronics – Privacy Policy

Last Updated: 21 August 2026

Abdeen Electronics respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit or use AbdeenElectronics.com, place an order, contact us, or otherwise interact with Abdeen Electronics.

This policy is intended to operate in accordance with applicable Sri Lankan privacy and data-protection laws, including the Personal Data Protection Act No. 9 of 2022, as amended.

1. Information We Collect

Depending on how you interact with us, we may collect information including:

Information you provide to us

  • Full name
  • Billing and delivery address
  • Telephone number
  • Email address
  • Order details
  • Product and warranty information
  • Payment-related information required to process a transaction
  • Communications you send to us
  • Information provided when requesting customer support or warranty assistance

Information collected automatically

When you use our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Website usage information
  • Referring website
  • Approximate location information derived from technical data
  • Cookies and similar technologies

2. How We Use Your Information

We may use personal information to:

  • Process and fulfil orders.
  • Arrange delivery.
  • Process payments.
  • Contact you regarding your order.
  • Provide customer service.
  • Process warranty claims.
  • Respond to questions and enquiries.
  • Prevent fraud and unauthorized transactions.
  • Maintain and improve our website.
  • Understand website usage and improve our services.
  • Send promotional communications where permitted and, where required, with your consent.
  • Maintain business and accounting records.
  • Comply with legal and regulatory obligations.
  • Protect our rights, property and customers.

3. Payment Information

Payments may be processed by third-party payment providers.

Where a third-party payment provider processes your payment, your payment information may be handled directly by that provider in accordance with its own privacy policy and security practices.

Abdeen Electronics does not intend to store complete card numbers or card security codes unless a payment system specifically and lawfully requires such information to be retained.

4. Delivery Information

To fulfil an order, we may provide relevant customer information to delivery companies, couriers, installers or other service providers involved in fulfilling your order.

Information shared will be limited to what is reasonably necessary for the relevant service.

5. Service Providers

We may use trusted third-party service providers to help operate our business, including providers for:

  • Website hosting and operation
  • E-commerce services
  • Payment processing
  • Delivery
  • Customer communications
  • Email and messaging
  • Website analytics
  • Security and fraud prevention
  • Technical support

Where third parties process personal information on our behalf, we expect them to handle that information appropriately and in accordance with applicable requirements.

6. Cookies

Our website may use cookies and similar technologies.

Cookies may be used to:

  • Keep the website functioning properly.
  • Remember preferences.
  • Maintain shopping-cart functionality.
  • Understand website traffic and usage.
  • Improve website performance.
  • Support marketing or analytics where applicable.

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect website functionality.

7. Marketing Communications

Where permitted by law, we may use your contact information to send information about products, promotions, offers or services.

Where consent is required, we will seek the appropriate consent.

You may request to stop receiving marketing communications by contacting us or using an available unsubscribe mechanism.

8. Data Sharing

We do not sell your personal information as a business practice.

We may disclose personal information where reasonably necessary to:

  • Fulfil your order.
  • Process payments.
  • Deliver or install products.
  • Provide warranty or after-sales services.
  • Prevent fraud or abuse.
  • Comply with legal obligations.
  • Respond to lawful requests from authorities.
  • Protect the rights, safety or property of Abdeen Electronics, our customers or others.

9. International Data Transfers

Some third-party service providers we use may process information outside Sri Lanka.

Where personal information is transferred or processed outside Sri Lanka, we will take reasonable steps to ensure that applicable legal requirements and appropriate safeguards are considered.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing warranties and after-sales service, maintaining accounting and business records, resolving disputes and complying with legal obligations.

When information is no longer required, we may securely delete it or otherwise dispose of it in accordance with applicable requirements.

12. Your Rights

Subject to applicable law and any relevant limitations, you may have rights relating to your personal data, including rights to:

  • Request information about how your personal data is processed.
  • Request access to personal information held about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion or erasure where legally applicable.
  • Object to or request restriction of certain processing where legally applicable.
  • Withdraw consent where processing is based on consent.
  • Exercise other rights available under applicable Sri Lankan data-protection law.

Requests should be made using the contact details below.

We may need to verify your identity before processing a request.

13. Children’s Information

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly collect personal information from children for purposes unrelated to providing our services.

If you believe a child has provided personal information to us improperly, please contact us.

14. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of websites operated by third parties.

You should review the privacy policy of any third-party website before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

16. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, contact:

Abdeen Electronics
Website: AbdeenElectronics.com
Email: abdeen.electronics.lk@gmail.com
Telephone: +94774883079

Abdeen Electronics – Trusted Quality, Everyday Value.